The Fulton School
For the last couple weeks I’ve been in and out of departments, shadowing one or two people a day. Last week I spent most of the week in business meetings with CFO and CEO and other owners of the company. I got to go to a sials organization with one of Craftsmens bigger customers where I got to meet a lot of people and understand the relational side of a business. I also got to sit in some sales meetings, some HR meetings, and some monthly meetings I that keep all the employees in the loop about what’s going on in the business. This week so far I got to Shadow some of the sales employees. I’ve learned what goes on after the trailers at Craftsman are sold. All the way from running numbers and getting the trailers delivered to where they need to get delivered to, to walking around a parking lot and understanding how to prep a trailer once it’s been sold, or before it’s been sold how to make the truck look good so that a customer wants to buy it. The biggest thing that I’ve learned a Craftsmen is that no one has just one job. People don’t use job titles that often because they’re always doing something more than their job title says or requires. all the employees say that they were multiple hats and so far in the last several weeks of shadowing different people in the company I’ve learned that that’s true. The rest of the week I will be shadowing more employees each day learning about what hats they wear in the company. As of now the next two weeks i will be in sales, learning about how to sell a trailer and how to maintain a relationship with a customer.
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Was the fact that people don’t do just one thing in the company different than how you expected it to be going into the project?