What I’ve been doing at Craftsmen

I’ve had a good amount of rotations in craftsmen the last serval weeks.

I spent a week at Craftsmen’s family-owned sister company, Craftsmen Industries. That week I spent with the engineers who create the specially made trailers for the customer. I spend a week with the engineer manager sitting in on meetings and learning about what he does. For the next couple of days, I jumped around to see what other key employees do. I was with different engineers who design different special-made trailers. I spent one day in sales learning about how they “cold call” and learning how they sell their trailers. After my week at the sister company, I went back to Craftsmen Trailer and spent some time with the parts department learning as best I could about the ins and outs of what goes on in parts. I spent a day with the guy who orders all the parts for the parts department. I spent a day with the parts manager where I got to see how he talks with his employees and how he handles issues with these employees and problems they stumble upon. I spend a day with one of their sales guy who goes out and sells the parts to customers. I also spent a day with the guys who deal with the mechanics and give the guys in the warehouse their parts.

I’m learning a lot in each rotation and I’m excited about my next couple of weeks learning about different positions Craftsmen employees have and continue to learn about how a small relational business works.