Week 6 (4/29-5/3) Thursday

Thursday, 5/2:

I started my Thursday at the Key Bistro Cafe. It was pretty busy and we had smaller staff then usual, so it was hectic! I had my first frustrated customer. They weren’t angry, but they were frustrated on the food wait time, which I completely understand because we have all been there before– you’re hungry, you’ve placed your order, you’re really hungry, and you keep seeing other people get their food, as a very hungry person, it definitely gets to me, too! Thankfully, she understood, and their food came out shortly after I spoke with them, so that was good! One thing that has stressed me out is that if I would have to deal with not just a person who was a little frustrated, I can handle that, but a person who is like really angry, now that scares me! Today must have been just my luck because there was a customer who was quite angry and actually threatened not to pay their bill— they bought probably about $50 worth of food and drinks since they were there with two others. I referred them to Char at the Express Cafe, even though they were in the sit down portion, normally you can’t do this, but we made an exception. The customer then said something pretty snarky, but I just let it go and continued my shift, there is really no point in arguing with a person like that because they won’t understand. Later there was a really nice woman who said that I made her experience wonderful, so that was nice to hear! I also got a surprise visit from Ashtyn Fry (used to go to TFS) and her family, so I got to chat with them, which was very cool. From 2:00 to 3:00 I helped cut out paper school buses from a K-12 craft. Then from 3:00 to 5:00, Hanna gave me a list of locations to take photos of that offer accessibility for disabled people. Next I will put them in a Google Doc with a caption description and then they will go into Hanna powerpoint presentation. At 5:00 to 6:00 I was a gallery attendant at Coloring STL then from 6:00 to 7:00 I worked the World’s Fair gallery and talked at length with a visitor about the World’s Fair. That was pretty cool, since normally I don’t get to do that and if I want to become an official tour guide I have to go through more training and there just wasn’t enough time for it on my senior project, but I would love to do it in the summer. Then I just got to enjoy the concert. It was a Chaka Khan tribute, if you don’t know who that is, you are probably playing yourself, do you know the song “I’m Every Woman”? Because if you do then you sort of know her because she sings that song, but it was also covered by Whitney Houston. IT WAS PACKED!!! There were definitely like 2,000 to 3,000 people there. What was cool is that it was all kinds of people: young and old, men and women, etc. I was pleasantly surprised by the concert because I wasn’t sure if I would like it, but the music was very fun. Since this post is long and I don’t want to take up too much space on the blog because that would just be inconsiderate of me, I will be making a separate post about Friday since it should be an interesting day!